Teams need to be enabled with cutting-edge communications solutions in order to drive business results.
Download the ebook, “5 Biggest CIO Communications Problems, Solved”, to learn how Office 365 enables businesses to find and maintain their competitive edge, while solving for these common pain points:...
Published: May 24, 2016
Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue high-performing digital products, campaigns, and experiences. Whether you’re completely new to experimentation or you’re looking to upgrade your current capability, this eBook is designed to help you understand...
Published: Jan 08, 2018
since employee costs represents a substanial line item in most organizational budgets, optimizing workforce utilization is imperative to controlling coasts.
Published: May 02, 2012
Sales organizations are undergoing a paradigm shift, driven by digital transformation, to deliver meaningful customer engagement. Advance beyond agent productivity and capitalizing on technology’s ability to deliver key insights and predictive analytics.
Read our free e-book, where you’ll learn: ...
Published: Jan 12, 2018
Over 100 companies participated in Xactly’s inaugural Sales Compensation Administration Best Practices Survey and provided us with information around the processes, approaches, and technologies they use to design and administer their sales compensation programs. The primary focus of this study was to better understand...
Published: Jan 08, 2016
Virtually everything related to marketing is changing, starting with consumers who have transformed their buying habits, the ways they discover brands and products, and how they share their information with other potential purchasers.
Published: Oct 06, 2013
Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. But organisations face a particular challenge. While teleworking and remote-access are...
Published: Jun 01, 2012
In the traditional model, marketing tells a targeted group what to want. Then sales tells them why they want it and takes the order. This model is less effective now that buyers are more active in information gathering. They know what they want and why. When today’s buyers have questions, they search for answers...
Published: Dec 01, 2015
As companies face ever mounting global competition, the ability to manage information is set to play an increasingly important role in competitive strategy. If companies are to avoid being drawn into commodity price-based competition, the ability to capture information on customer needs and marshal the resources of the...
Published: Jan 01, 2007
In the 21st century, the nature of work has fundamentally changed. The drivers of this change are obvious to most of us. The explosion of online, social and mobile technologies, coupled with the expansion of global business, has resulted in a 24/7 worldwide workplace. In many jobs and in many industries, we can work anywhere,...
Published: Aug 09, 2013
Customer expectations for the combined brand experience are higher than ever.
This puts more pressure on retailers to merge their physical and digital processes. Despite omnichannel retailers’ efforts to achieve this goal, results continue to fall short — especially when it comes to delivering merchandise....
Published: Aug 14, 2018
Faced with mounting global competition, companies are having to improve how they coordinate activity across the company in order to maximise the value they deliver to customers and minimise costs. In turn, this is requiring them to integrate previously discrete departmental information systems in order to enable such collaborative...
Published: Aug 01, 2013
The first generation content management system (CMS) essentially supported your website as a digital brochure. As digital technology started to become a bit more interesting, the second generation CMS added functionality to keep pace with video, interactive multimedia and, eventually, the social media revolution, along...
Published: Jan 14, 2016
What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack of time, resources, IT support and management buy-in.
This tip sheet will help you map out a plan to get started on the most important programs for your business and move through the process to achieve your...
Published: Apr 23, 2018