Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: May 16, 2019
Mobile engagement is on the rise, with customers using their phones and tablets to interact with your app, read your email messages, browse your website and, increasingly, take the big leap to purchase. On Thanksgiving Day 2014, for example, mobile traffic accounted for 52.1 percent of all U.S. online traffic – the...
Published: Jan 17, 2013
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
Every business wants to operate a safe workplace. While some workplaces are more dangerous than others -- a warehouse vs. an office, for example -- most businesses have experienced some sort of accident in the workplace. According to OSHA, businesses pay nearly one billion dollars a week in workers' compensation costs...
Published: Jan 01, 2013
Access the right documents faster and edit on the move. Collaborate securely, free up time for customer development with automated contract management.
For Sales, Box sells itself.
Published: Apr 03, 2017
User Generated Content (UGC) is not just another marketing buzz phrase, honest. It’s a very powerful strategy for your marketing team and all you need to do is add content created by engaged customers (such as product reviews, videos and photos) into your marketing campaigns.
UGC has been proven...
Published: Oct 03, 2017
The marketplace environment is very varied, and lets all types of retailers to sell in a particular zone to a particular audience. There are B2B, B2C and C2C marketplaces, where people exchange physical goods, intangible goods, and services. With so many different marketplaces, it is important to distinguish between generalist...
Published: Oct 15, 2016
Customers are discovering and interacting with brands on multiple devices and through multiple channels but, it’s becoming increasingly difficult for brands to get these channels working together to deliver an effective and consistent brand experience.
We’ve been helping large, international brands put...
Published: Sep 13, 2016
Time is money in all successful organisations and boosting workforce productivity is one of the best ways to make more of the limited resources available.
Demanding more for less is a time-honoured way to raise stress, lower morale and kill productivity. There are more effective ways to unlock optimum employee...
Published: Sep 07, 2016
Some of the major and key challenges that have arisen today are that the majority of retailers lack experience in implementing a distributed order management (DOM) system, resulting in challenges around design, scope, implementation time scales and costs. These can cause unplanned compromises in the final implementation....
Published: Aug 22, 2018
Stage fright is a biggie. And it even has its own name: Glassophobia. But the term “public speaking” no longer refers to just talking in front of a physical audience. It can also mean presenting to a virtual audience through online events, meetings, conferences.
In this short paper,...
Published: Sep 01, 2016
Having an office party is an excellent way to enhance the workplace atmosphere. Employees can come together in a relaxed environment, meet each other’s’ family, and morale can be boosted significantly. While many benefits are to be gained from having office parties, there are more than a few liability issues...
Published: Jan 11, 2014
There are four different generations in the workforce today, each with different philosophies and ideals. As of now, we have the Traditionalists, the Baby Boomers, Generation X, and Generation Y (the Millennials) all working together within the same companies. If keeping up with the needs and desires of all didn’t...
Published: May 01, 2013
Health savings accounts (HSAs) have been around since 2003, but they continue to cause confusion in the human resources (HR) departments of employers that participate in the program. Account holders must be able to meet several eligibility criteria, and further complications can arise when an employee already has an open...
Published: Jan 11, 2013