Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
There is no time better to be a developer. With the cloud, you can compose solutions that were never possible before. You can release new features to millions of users within minutes. You can push the boundaries of current technological limitations in days. Developers can turn ideas from the ground up...
Published: Jun 07, 2016
Impacts of the American Taxpayer Relief Act on Payroll, Copyright ®, All Rights Reserved. 1 Impacts of the American Taxpayer Relief Act on Payroll If Americans were hoping for an end to political theater after the end of the 2012 elections, they certainly got an unpleasant surprise as the country edged closer and closer...
Published: Jan 03, 2013
Attendees of online presentations are naturally prone to many distractions. The next distraction is always just a click away, and nobody will even notice.
For you as online presenter, this means your presentations should be even more captivating and exciting, so people...
Published: Sep 01, 2016
As a busy marketing team, content of all types and sizes can be flying between people every day. Saved multiple times via FTP, SharePoint or unsanctioned sync and share solutions; it can leave content inaccessible or at risk. Sound familiar? A single content management platform brings order to chaos.
Collaborate...
Published: Apr 03, 2017
The federal salary basis regulations provide that an employer may make certain deductions in a salaried exempt employee’s pay without negating that employee’s salaried status. Permitted deductions include:
Published: Jun 30, 2013
If you’ve ever sat through a meeting and felt it was an utter waste of your time, this guide is for you.
It doesn’t matter whether it’s a quick catch-up with a colleague or a regular team get-together: a meeting should be an organised gathering of the right people to serve a...
Published: Sep 07, 2016
This guide details a number of techniques and essential steps that your brand should use to leverage owned, earned and paid media to get your content in front of the audiences you want to attract.
The guide will take you through the steps and processes necessary to create an effective, scalable strategy while highlighting...
Published: Sep 13, 2016
In this OnDemand Webinar, you will get an overview of the latest trends in benefit portals and how a benefits portal can improve employee engagement, drive employee self service and streamline benefits administration. Demonstrated by best practice models and live examples, you will leave with a real-world understanding...
Published: Jan 10, 2013
Here’s how marketers can connect with customers and prospects wherever they are, using smart Data Management.
These customer journeys are not visions for 2020, but attainable right now - across the digital world, and the real world: and everywhere in-between.
Get behind the scenes and see in diagrams...
Published: Sep 05, 2017
Ask yourself a few key questions as you look at your own organization. Are you doing recognition thoughtfully and deliberately, or is it just something you flippantly discuss once every six months? Do you really care if your employees are in the “right seat on the bus” and have opportunities for growth? Are...
Published: Mar 08, 2012
The travel, hospitality and tourism industries have been some of the fastest growing sectors in the world. Deloitte has predicted that tourism alone will be worth more than £257 billion to the UK economy by 2025!
Fierce competition, business pressures and the disruption caused by social media are making all...
Published: Oct 03, 2017
In today’s market, customers control the buying journey – a trend that has accelerated with the increased sophistication of mobile devices. Customers decide where to research, how to buy and when to purchase, and have higher expectations than ever.
Learn how you can better connect relevant data, personalise...
Published: Apr 23, 2018
Enterprise Performance Management (EPM) is extending its reach beyond the CFO’s office to automate five critical aspects across the modern enterprise: strategy, plans, budgets, performance, and forecasts.
If you’re ready to get more from your EPM investment, download IDC’s white paper, “Connecting...
Published: Jun 07, 2017