Stage fright is a biggie. And it even has its own name: Glassophobia. But the term “public speaking” no longer refers to just talking in front of a physical audience. It can also mean presenting to a virtual audience through online events, meetings, conferences.
In this short paper,...
Published: Sep 01, 2016
In this report, Microsoft delve into how small and medium sized businesses engage and interact with their customers, and share best practice on what it is that growing companies are doing differently to succeed.
Download now to find out how your business measures up, and ultimately learn how you can improve customer...
Published: May 11, 2016
Entdecken Sie 10 Schlüsseltrends, die das Marketing im Jahr 2017 prägen werden und erfahren Sie mehr über Ideen zur Stärkung von Kundenbeziehungen, einem stärkeren Markenwert und zur Verbesserung strategischen Wachstums. Zu den behandelten Themen gehören:
Kognitive Einblicke revolutionieren...
Published: Jan 18, 2017
What aspects of work are most likely to get on employees’ nerves? More importantly, at what point does it go beyond annoying andinto “deal-breaker” territory? If your gut reaction is “it’s all about compensation,” a recent survey suggests that instinct is wrong. In truth, issues related...
Published: Jun 05, 2014
Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: Jul 30, 2019
In the face of sustained market volatility, increasing regulatory compliance, growing pressure on margins, and managers demanding instantaneous financial insight at any time, from anywhere, finance organizations must have best practices in place to excel.
Published: Sep 13, 2013
Most new hires have already bought into your company story and they want to take part. Onboarding takes these enthusiastic new people and rapidly engages and connects them to the life of theorganization. That engagement leads to employee commitment. And their commitment leads to accomplishment.
Published: May 14, 2013
Group health plans and health insurance companies must to establish internal claims appeal and external review procedures. They must at a minimum: Establish an internal claims appeal process; provide notice to enrollees "in a culturally and linguistically appropriate manner" of the availability of internal and...
Published: Jul 17, 2014
In our 36-criteria evaluation of CRM suites for enterprise organizations, we identified the nine most significant CRM suites from eight prominent vendors — Infor, Microsoft, NetSuite,
Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them.
This report...
Published: Jan 05, 2018
Digitale Werkzeuge ermöglichen schnelleres, effizienteres und präziseres Arbeiten. Es gibt jedoch ein Verfahren, das von vielen Unternehmen noch nicht angenommen wurde: die elektronische Signatur.
Die meisten Unternehmen arbeiten noch mit veralteten, papierbasierten Unterschriftsprozessen. Nach wie vor werden...
Published: Jun 19, 2018
Orientation Program Developing effective employee orientation programs is an important job for human resources professionals. A well-planned employee orientation program introduces employees to a company, supervisors and co-workers. It illustrates job duties and company policies, it lowers the learning curve and it gets...
Published: Feb 05, 2012
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
Do more, discover innovative devices and protect your business.
Watch this short video and discover why Windows 10 scores ten out of ten for productivity.
Published: Jun 07, 2016
Odds are you’re going to be hosting a video conference or webinar sometime in the near future. So, are you ready for your close up? It’s crucial for you as the speaker to be able
to establish confidence and credibility with your audience in order to hold their attention, especially...
Published: Sep 07, 2016