In today's global economy, companies are digitising as quickly as possible in order to remain competitive and deliver the experiences customers expect. Crucial to this process is adopting electronic signatures to transact business digitally and get approvals, as paper-based processes and wet-ink signatures are...
Published: Sep 18, 2019
Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: Jul 30, 2019
With the announcement of a Notice of Proposed Rulemaking (NPRM) by The Office of Federal Contract Compliance Programs (OFCCP) regarding updates to Section 503 of the Rehabilitation Act of 1973, the agency has brought focus on the affirmative action efforts for individuals with a disability as a top priority. In the effort...
Published: Nov 14, 2013
The first generation content management system (CMS) essentially supported your website as a digital brochure. As digital technology started to become a bit more interesting, the second generation CMS added functionality to keep pace with video, interactive multimedia and, eventually, the social media revolution, along...
Published: Jan 14, 2016
In this report, Microsoft delve into how small and medium sized businesses engage and interact with their customers, and share best practice on what it is that growing companies are doing differently to succeed.
Download now to find out how your business measures up, and ultimately learn how you can improve customer...
Published: May 11, 2016
Some of the major and key challenges that have arisen today are that the majority of retailers lack experience in implementing a distributed order management (DOM) system, resulting in challenges around design, scope, implementation time scales and costs. These can cause unplanned compromises in the final implementation....
Published: Aug 22, 2018
Developing a culture of recognition, in which employees are genuinely acknowledged for their contributions is more important than ever - not only to bolster flagging spirits, but as a means to maintain productivity, profitability, and retention of key employees. Whether you're looking to breathe new life into an existing...
Published: Jan 03, 2014
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by silos. It’s no wonder they’re struggling when their transactional systems, social networking, and productivity tools are separate.
With the Microsoft...
Published: Jan 12, 2018
In 2016, it’s absolutely critical that sales leadership guides their organizations to become more productive and successful in their newly-defined roles as consultants.
This eBook was specifically created for sales leaders who recognize and embrace the mission-critical need to make significant improvements in...
Published: Dec 15, 2015
A badly run webinar is like a badly run meeting — a waste of everyone’s time. So we’re taking a stand against poor production, dull delivery and coma-inducing content that can give this great format a bad name.
It probably won’t come as a complete shock, but we recommend Citrix GoToWebinar...
Published: Sep 01, 2016
Online meetings and online events can be hard work! Take the stress away by trying GoToWebinar free for 30 days! GoToWebinar is the simpler way to host online meetings, web events or online training.
Pick a compelling topic, invite guest speakers and include polls and surveys for truly interactive presentations....
Published: Oct 06, 2016
Did you know Facebook has over 300 million users? Chances are many of the employees at your company contribute to this number. Right now we’re living in a time of TwitterFaceSpace Pandemonium. No, this isn’t a real word—but as the emphasis on social media sites and its impact on the workplace continue...
Published: Sep 07, 2012
Customers expect more from brands when it comes to convenience, resolution times and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations...
Published: Jan 12, 2018