Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies ® , RingCentral Special Edition eBook. From compelling...
View More
Published: Jun 30, 2022
Published: Jun 30, 2022
Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies ® , RingCentral Special Edition eBook. From compelling...
View More
Sitecore® Experience Platform™// Healthcare
Digital has changed healthcare forever. Health information is now readily available to anyone with an internet connection, with the majority of consumers...
View More
Published: Aug 27, 2021
Commerce for any place and every device: Five ways brands are bringing commerce to their customers
Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they focused on creating the perfect bait. They updated...
View More
The Sales Analytics Guide
How can analytics help drive sales performance?
This guide will help you establish the power of using sales analytics in your business, and how you...
View More
Gepersonaliseerde inhoud leveren voor dummies
In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige hulpverleners, blijven de meeste mensen...
View More
Experience what AI brings to Supply Chain
Introducing IBM Watson Supply Chain Business Network
Supply Chain Business Network correlates related documents so business users can quickly find...
View More
Published: Sep 27, 2021
The Inner Circle Guide to Omnichannel
Today’s digital fluent customers have high expectations and are the least loyal of all groups. Great CX is the key to retaining digital-fluent customers...
View More
Published: Sep 27, 2021
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption that forever changed how businesses interact...
View More
Automate vs. Outsource: Finding the Right Approach to Leave Administration
Leave administration is one of the most challenging aspects of workforce management and an area that continues to become more complicated as leave regulations—and...
View More
Published: May 04, 2021
The Foundation for Future Commerce
Customers walking into stores are trading transactions for inspiration and experiences—the convenience of picking up or returning an online order...
View More
The Roadmap to Building a Data-Driven Optimization Team
Building a foundation of people and processes is an essential step toward experience optimization success.
Download this guide which covers the...
View More
Published: Dec 14, 2021
Modern Customer Retention: What You Need to Know
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding those...
View More
Published: Mar 03, 2022
Use Competitor Keywords to Improve Your Digital Strategy in 5 Steps
Competitor keywords are keywords your competitors are currently targeting to improve rankings and generate more online traffic.
Targeting competitor...
View More
